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Flowers & Gift Baskets

Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item is carefully inspected before it is shipped. If you are not satisfied with the product, let us know within seven (7) days of receipt and we will arrange to collect the gift and issue a full refund. We will exchange any faulty item within 10 days of notification. All products are to be returned in their original packing.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.


Goods are charged at price shown on the product pages on the date the customer places the order. GST/HST will be add based on the destination. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices. In the case of any unexpected price change, you will be notified and asked if you wish to proceed with your order.


If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter, it will be dealt with promptly within 5 working days. It will then be dealt with confidentially and effectively.

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